Contact Us

For any queries, kindly contact us on our call centre numbers +7 (495) 784 71 51.

We shall respond to phone calls from 9.00 to 18.00 from Monday to Friday.
Please note that any call made to the Call centre is charged at 70 Rubles per minute and with a minimum charge of 140 Rubles per call. PLEASE, NOTE THAT THE CALL WILL BE CHARGED ONLY WHEN YOU CONTACT ONE OF OUR OPERATORS. The charge is inclusive of VAT.
You can also contact us by e-mail at
feedback.spru@vfshelpline.com

E-mail queries are responded Monday through Friday, within 2 working days.

If you want to submit your visa application directly at the Consulate General of Spain in Moscow, call: (495) 235 33 70, Monday to Friday from 9.00 to 17.00.

You can reach us through any of the following channels:

Moscow

St Petersburg

Submission Timings:
0900-1600hrs (Monday-Friday)
0900-1300hrs (Saturday)

Address:
Dubininskaya Street, 35
Moscow, 115054 

Passport Collection Timings:
1600-1800hrs (Monday-Friday)

For information:
Call (495) 784 71 51 between 9.00-18.00 hours, Monday-Friday

Email:
feedback.spru@vfshelpline.com

Submission Timings:
0900-1600hrs (Monday-Friday)

Address:
Shpalernaya Street 38,
St. Petersburg , 191123

Passport Collection Timings:
1200-1600hrs (Monday-Friday)

For information:
Call (495) 784 71 51  between 9.00-18.00  hours, Monday-Friday

Email:
feedback.spru@vfshelpline.com

Yekaterinburg

Novosibirsk  

Submission Timings:
0900-1600hrs (Monday-Friday)

Address:
Gogol Street 36, Office 1001
Yekaterinburg, 620075


Passport Collection Timings:
0900-1600hrs (Monday-Friday)

For information:
Call (495) 784 71 51  between 9.00-18.00  hours, Monday-Friday

Email:
feedback.spru@vfshelpline.com

Submission Timings:
0900-1600hrs (Monday-Friday)

Address:
Yadrintsevskaya Street 18,
Novosibirsk, 630099


Passport Collection Timings:
0900-1600hrs (Monday-Friday)

For information:
Call (495) 784 71 51  between 9.00-18.00  hours, Monday-Friday

Email:
feedback.spru@vfshelpline.com

Rostov – On - Don

Submission Timings:
0900-1600hrs (Monday-Friday)

Address:
Semashko pereulok 117G,
Rostov-on-Don, 344018


Passport Collection Timings:
0900-1600hrs (Monday-Friday)

For information:
Call (863) 237 89 72   between 9.00-18.00  
hours, Monday-Friday

Email:
feedback.spru@vfshelpline.com